Return/Exchange Policy
- A 10% restocking plus a pick up fee (if applicable) will be charged on all items returned within 7 days. If you select other merchandise of equal or greater value within 7 days, there will be no restocking fee. Only the pick up fee (if applicable) will be charged.
- NO CASH REFUNDS. Refunds are processed after receipt of merchandise. Credit card refunds are made within 24 hours. Allow 72 hours for credit to show at your banking institution. Refund checks are mailed within 10 business days.
- All sales are final on AS-IS and Custom Order merchandise.
- No returns on electronics. Exchanges against manufacturer defects are accepted within 14 days of purchase.
- Adjustable bed bases are non-returnable and do not have a tryout period.
- The 7-day return policy does not apply to mattresses, pillows, sheets, comforters, and mattress protection products.
- All mattress sales are final with the exception of Comfort Guarantee eligible purchases.