Lucca Bumper Ottoman
Lucca Bumper Ottoman
Everyday
Member
Explore Delivery Options
Doorstep Dropoff
FREE *
What's Included
- In-carton delivery to your doorstep
- Assembly is required
*Additional exclusions may apply. Chat for more details.
Elite Delivery
Starting at
$350 Everyday
$250 Member
What's Included
- Premium delivery, staging, and installation
- Pre-delivery inspection of furniture
- Removal of packaging materials and mattresses
What We Offer
Lucca Bumper Ottoman
Return Policy
All requests for returns or exchanges must be communicated to Mathis Home within 7 days of receival of this product. All returns and exchanges are subject to approval and unauthorized returns will not be accepted. Sheets, mattress protectors, mattresses, pillows, comforters, mattress protection products, rug samples, and rug pads are not eligible for return. Custom items or made-to-order items cannot be canceled once ordered.
Any damage or defects to the product will be covered by the manufacturer, and an exchange for a new product will be created. If the product is no longer in stock or available from the manufacturer, a refund will be issued to the consumer once the damaged product has been returned.
For all consumer change-of-mind returns, the return freight expenses will be the responsibility of the consumer. This freight expense will be charged to the consumer’s account, and a refund for the remaining credit from the return will be processed back to the consumer upon confirmation of the return by the manufacturer. If the item is returned to the Mathis warehouse by the customer, in leu of the freight expense a 10% return charge will be applied. Custom ordered or made-to-order items are subject to an additional 10% restocking charge.
All returned items must be shipped back to the manufacturer in either the original packaging or similar packaging to prevent damage.
Once refunded, credits will be applied to the consumer's account. This can take anywhere from 3 to 12 business days, depending on the consumer's bank.
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