WARRANTY INFORMATION

Limited Lifetime Warranty: Wooden Frame Parts and Springs

Michael Nicholas Designs’ Limited Lifetime Warranty includes all wooden frame parts and all steel springing used in seats and backs to be unobstructed from manufacturing defects for the life of the product (so as long as it’s upholstered in its original fabric) under normal use and conditions. This will be in effect the first day of purchase and under conventional conditions of use by the original consumer.

Limited 5 Year Warranty: Cushioning

Michael Nicholas Designs’ Limited 5 Year Warranty includes the seat cushion foam, down cushion foam insert and non-down back filling materials against manufacturing defects and the loss of the foam and fiber’s resiliency of the product for a period of five (5) years from the original date of purchase. All cushioning will soften with normal use and will confirm to the shape of the user; this should be considered normal wear and not handled as a loss of resiliency or a manufacturing defect. Limited 1 Year Warranty: Sleeper Mechanisms and Mattresses Michael Nicholas Designs’ Limited 1 Year Warranty includes sleeper mechanisms and mattresses against material defects for a period of one (1) year from the original date of purchase.

Limited 1 Year Warranty: Fabric

Michael Nicholas Designs’ Limited 1 Year Warranty includes seam failure (or referred as seam slippage) and dye transfer for a period of one (1) year from the original date of purchase. Please note that this Limited Warranty does not cover fading (never expose furniture to direct sunlight), piling, or shrinkage, as well as evidence of heavy soiling and abuse, and fabric damage or failure due to chemical treatment or improper cleaning . Also excluded from the Limited Lifetime Warranty are the fabrics themselves because Michael Nicholas Designs does not produce, mill, or manufacture any fabrics. Due to this, any abnormal conditions (such as, but not limited to, fabric separation and nap loss) will be forwarded by Michael Nicholas Designs to the fabric mill for their analysis. Michael Nicholas Designs will then respond to the situation according to the analysis and resolution of the fabric mill.

Helpful Fabric Cleaning Tips:

• Fabric Cleaning: To prevent overall soil, vacuum frequently to remove dust and grime.
• W/S: Spot clean, with a mild solvent, an upholstery shampoo, or the foam from a mild detergent. Always pretest a small area before proceeding.
• W: Spot clean, using the foam only from a water-based cleaning agent such as a mild detergent or non-solvent upholstery shampoo product.
Always pretest a small area before proceeding.
• S: Spot clean, using a mild water-free solvent or dry cleaning product. Always pretest a small area before proceeding.

Limited 1 Year Warranty: All Other Parts

All other parts not specifically warranted, including but not limited to hinges, latches, table tops, reclining mechanisms, Down/Feather/Fiber envelopes, Down/Feather/Fiber inserts and drawers feature Michael Nicholas Designs’ Limited 1 Year Warranty. This warranty of all other parts is against manufacturing defects (so as long as it’s upholstered in its original fabric) under normal use and conditions.

Warranty Claims

Any claim for service under this warranty must be made by the original consumer through the authorized dealer where the furniture was purchased. Please provide your proof of purchase and any other documents required by the authorized dealer to substantiate a claim for warranty service.

Warranty Limitations

The warranty herein described shall be in lieu of any other warranty, expressed or implied, including but not limited to any implied warranty of Merchantability or fitness for particular use. With the purchase of Michael Nicholas Designs furniture, the warranty starts and ends with the original consumer, from the first day of purchase. The parties agree that Michael Nicholas Designs’ sole liability and the purchaser’s exclusive remedy shall be for the repair or, at the discretion of Michael Nicholas Designs, the replacement of the defective part as provided herein. Any charges occurred in obtaining repairs are to be borne by the customer, such as freight, postage, or insurance. Coverage of this warranty is to the original purchaser only and does not apply to rental, business, commercial, institutional, or other non-residential users. This warranty will not cover burns, tears, soilage, freight damage, mishandling, deliberate abuse, or accidents of any type. Not withstanding the above, if replacement parts for the defective material are not available, Michael Nicholas Designs reserves the right to make reasonable compensation in lieu of repair or replacement. Liability for incidental or consequential damages under the warranty is excluded. Some states do not allow exclusions or limitations of incidental or consequential damage or limitations on the length of implied warranties so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights and you may also have other rights which vary from state to state.

Caution

Please do not allow children to play on mechanized furniture (either manual or electric) or operate the mechanism. There are many moving parts, both on the exterior of the furniture as well as on the interior of the furniture, that could result in a possible injury. When not in use, always leave mechanized furniture in an upright and closed position and keep hands and feet clear of all mechanisms. Only an adult should operate mechanized furniture.

Thank You!

Thank you for your purchase. Michael Nicholas Designs is confident that with your furniture and its comprehensive warranty, a lifetime of comfort and enjoyment awaits